Tutorial
Main information
This section allows doing the following:
- Change the name, the surname and the position of the user.
- Indicate the name of the company and the website address.
- Choose the time zone that will be used by default for the monitored projects.
- Change request history saving settings (the data that is going to be shown in your profile).
Billing information
Enter your company details to add them to the invoice. You can download invoices in the Bills section.
Residents of the European Union and the United Kingdom must indicate their VAT number to pay taxes for the subscription. If you do not provide your company details, the tax amount will be calculated as for an individual.
Contact information
The contact information tab can be used to change your phone number, as well as Google Hangouts or Skype credentials.
Change password
To change the passport, indicate both old and new passwords and click the Save button to confirm the changes.
Change email
Enter your new email address and your current password to change the account's email. Confirmation letters will be sent to both your old and new mailboxes. After you confirm the change, your email address will be changed on Serpstat account.
Notification settings
Here you can change preferences for the notifications about the Serpstat report state in your profile.
E-mail notification settings
Here you can subscribe to the mailing lists or remove subscriptions by setting or removing the corresponding ticks:
- Serpstat analytics mailing list – by disabling this mailing list, the user won’t receive information and links to the prepared reports.
- Weekly marketing mailing list – it includes weekly updates from the Serpstat blog editor, main news, interesting articles and offers from partners.
- Customer Success Serpstat department mailing list – it helps to be aware of all the updates, as well as allows participating in the polls related to the convenience and quality of service.
Information about social profiles
To simplify the authentication process, your Serpstat account can be easily linked with your Facebook, Twitter, LinkedIn, or Google+ profile.
Recurring Billing
You can disable or enable recurring billings in the Settings section of the profile:
The same option is available in the "Bills" section.
After clicking the Recurring Billing button, you will be asked to enter the confirmation word. After confirmation, the recurring payments will be turned off.
Security
Serpstat allows various safety and security tools to protect your data.
If you still have any questions, you can go to our FAQ, use cases or contact the tech support chat.