Serpstat Customer Success
Let us share a few actionable tips and expert advice with youLet's talk ;)
We offer training and consultation on working with Serpstat. Whether you are a beginner or an experienced user, we have some actionable tips for anyone.
As part of onboarding you will receive both basic and advanced help with setting up and launching your first project on Serpstat.
Basic onboarding (available to all of our users) is self-paced learning through materials that we provide (Serpstat Academy, Case Studies, User's Guide, Video Tutorials).
Advanced onboarding (available to paid users) refers to personal communication with a dedicated virtual assistant who will help you start your SEO journey on Serpstat.
Personal consultations are ideal for those users who'd like to learn about advanced ways to work with Serpstat, the ins and outs of specific tools and how to automate their SEO routines via Serpstat API.
Personal consultations are offered to paid users and conducted on Skype or Hangouts.
Our Marketing and Sales Teams regularly host live training webinars that will be of interest to newcomers who just start working with Serpstat, though experienced users will also benefit from these live sessions. During the events, our hosts showcase Serpstat toolkit and answer frequently asked questions.
Customer Support is available to all of our users, no matter if they are paid or free. We're always here to help you. Got a question? — Reach out to us via online chat or email us at firstname.lastname@example.org.
Free online certification, learning materials and traning videos to cut your learning curve to an advanced Serpstat user.Learn more
Serpstat Customer Success & Support — What Does That Mean to You?
We host Skype / Hangouts demos for all paid customers. These can be live SEO best practices on how to apply Serpstat data to grow your business or short question-answer sessions.
We regard our customers as friends and like anyone who's talking to their friends — we avoid sounding like a robot when answering your questions or solving your problem. Our ultimate goal is to explain Serpstat nitty-gritty details as simple as possible.
We strive to find the smartest and most effective solution to your problem, be it a technical issue or workflow automation task. We value your time and appreciate your thoughts — let us know how we can help you! —Contact us!