Frequently Asked Questions About Rank Tracker: Customer Support Digest #2

— Checking begins on the same day when you created the project and loaded the keywords into it. All projects are checked at 00:00, according to the timezone that was selected in settings.

We made the new version of the website Rank Tracker more concise and moved the SERP History report to the Keywords tab.

— Such a situation happens if you view the data for only one day. Choose standard intervals or enter the dates for which you want to see the results of the checks manually.

— No, just the logic of this setting has changed in the new interface. To set the check every 3 days, select the "monthly" option and put down the dates 1, 4, 7, 10, 13, 16, 19, 22, 25, 28.

— Yes, you can! In Rank Tracker 2.0, you can check the mobile version of search results, as well as collect information about the positions in PPC. Read more about this feature in full instructions:

— Keyword volume in Rank Tracker is updated once a month.

— Perhaps this page was created recently and is outside the top 100. Low-frequency keywords may also be the cause.

— It is necessary to create a new project with the same keywords and regions. Results for the new project will appear in a couple of hours.

— Think you have a project with 10 keywords and a once-a-week check schedule. The last check was two days ago. If you add 5 more keywords today, then positions for these 5 phrases will be scanned today. Then, throughout the project, the positions are scanned according to the schedule, that is, 7 days after the last check.

Whenever keywords are added, they are immediately checked for verification, and the next time the entire project is scanned according to a schedule.

— To add keywords to the project, go to the Keywords section in the settings menu and enter the keywords manually or import them from a file in the .csv, .xls, .xlsx format.

— After passing through all the stages of setting up a Rank Tracking project, it is automatically added to the List of projects, and the scanning starts.

— Unfortunately, at this stage there is no google keyword position checker API possibility. However, the Serpstat API allows you to make many other awesome options:

— If you were a paid user and tracked positions in Rank Tracker, but the subscription has ended, he gets to the category of Registered Users.

For this category of users, access to the Rank Tracker tool and the Export section is closed. Therefore, they cannot go to their old reports or export them until they buy a subscription again.

— Such a situation can occur in case of incorrect calculation of limits during project setup. It is important to remember that each monitored region multiplies the number of limits.