Chris Sol

Content Marketing Manager at Retently


How To Fit NPS Into Your SaaS Customer Lifecycle

June 18, 2018

How To Fit NPS Into Your SaaS Customer Lifecycle

A simple yet efficient way to measure and understand customer satisfaction continues to be Net Promoter Score. In this post, we'll explore how NPS can be implemented in a typical SaaS business customer lifecycle and the deriving benefits.

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