Onboarding

As part of onboarding you will receive both basic and advanced help with setting up and launching your first project on Serpstat.

Basic onboarding (available to all of our users) is self-paced learning through materials that we provide (Serpstat Academy, Case Studies, User's Guide, Video Tutorials).

Advanced onboarding (available to paid users) refers to personal communication with a dedicated virtual assistant who will help you start your SEO journey on Serpstat.

Consultations

Personal consultations are ideal for those users who'd like to learn about advanced ways to work with Serpstat, the ins and outs of specific tools and how to automate their SEO routines via Serpstat API.

Personal consultations are offered to paid users and conducted on Skype or Hangouts.

Webinars

Our Marketing and Sales Teams regularly host live training webinars that will be of interest to newcomers who just start working with Serpstat, though experienced users will also benefit from these live sessions. During the events, our hosts showcase Serpstat toolkit and answer frequently asked questions.

Customer Support

Customer Support is available to all of our users, no matter if they are paid or free. We're always here to help you. Got a question? — Reach out to us via online chat or email us at support@serpstat.com.

Serpstat Academy

Free online certification, learning materials and traning videos to cut your learning curve to an advanced Serpstat user.