Serpstat White Hat Bounty Program
Thank you for paying attention to our service.
We value and reward security experts who report vulnerabilities in our services, thereby helping us ensure the security of our users.
If you think that you have discovered a vulnerability in our service, please immediately inform us of this. We will review all reports and do our best to quickly fix the issue. Before reporting an issue, review the content of this document, including explanations of the responsible disclosure policy, reward policy, and scope of the program.
Responsible Disclosure Policy
If the issue you reported to Serpstat complies with the rules below, we will not initiate any legal action against you and will not involve law enforcement agencies to investigate. We ask that you do the following:
Vulnerability Reward Program Terms
Monetary bounty for vulnerability reports remain at the discretion of Serpstat and depends on the risks and impact of the issue on the operation of services and other factors.
To be able to receive a reward, it is necessary to fulfil the following requirements:
Vulnerability Reports And Their Contents
Your report should contain:
- A detailed description of the vulnerability.
- Conditions and an example of reproduction and/or operation in the most accessible way, including screenshots if necessary
- List of tools used (e.g. security scanner, version, browser).
We have deliberately excluded some types of potential security issues. See the "Program Scope" section below.
If during the investigation of the vulnerability you inadvertently violated the confidentiality or work of other people (for example, you gained access to account data, service configurations or other confidential information), you must indicate this in your report.
When researching vulnerabilities, use test accounts. If you cannot reproduce the issue using a test account, use a real one (but not for automated testing). Do not interact with other accounts without the consent of their owners.
Please send your report to firstname.lastname@example.org
In turn, when evaluating your reports, we will adhere to the following rules:
The amount of the reward depends on several factors, including the impact on the operation of the service, ease of use of the issue, and the quality of the report, but not limited to them.
The maximum reward amount is $100 or a paid subscription to Serpstat services for an equivalent amount.
For the identification of issues with a very low level of risk, a reward may not be provided at all. One reward is paid only to one person.
We verify that all bounty rewards are permitted by applicable laws, including (but not limited to) US trade sanctions and economic restrictions.
It is forbidden to make any manipulations with any request sent to the site from your device, or otherwise, interfere with the normal operation of the site in connection with the submission of your report.
(For example, SQLi, XSS, open transitions and permission bypass vulnerabilities (such as IDOR) are completely excluded from the program.) Also, you are not allowed to access data or use any access token of any Serpstat account, except your own.
Out of scope and False Positives
- Spam and social engineering techniques.
- Denial of service attacks.
- The program does not apply to security vulnerabilities in third-party applications and services integrated with Serpstat.
- Erroneous result.